Welcome to Tanar! We understand that your personal information is valuable to you, and protecting your privacy and data security is always our top priority. When you use Tanar's services, we will protect and manage your personal information in accordance with the principles of legality, propriety, necessity, and good faith, strictly complying with relevant laws and regulations, and ensuring transparent, standardized, and controllable information processing.
To this end, we have developed this Privacy Policy to provide you with detailed information on how we collect, use, store, share, transfer, and protect your personal information when you use the Tanar mobile application and related products and services, as well as your rights and our responsibilities regarding your personal information. This policy applies to all users who access and use our services through the Tanar platform (including applications, websites, etc.).
Before you begin using Tanar, please carefully read and fully understand this policy, especially the terms that are most relevant to your rights (which we have highlighted in bold or with special instructions). If you have any questions about this policy, we recommend that you suspend your use of Tanar and contact us through the contact information provided. By registering, logging in, or continuing to use Tanar, you are deemed to have read, understood, and accepted all terms of this Privacy Policy and consent to our lawful and reasonable collection and processing of your personal information in accordance with this Policy. If you disagree with any of the terms in this Policy, please immediately cease using Tanar products and services.
To ensure the normal operation of the Tanar platform, enable its various features, enhance the user experience, and ensure the security and compliance of our services, we may collect and process various types of personal information related to you in accordance with laws and regulations during your use of the platform.
When you register for a Tanar account, we will collect your basic identity information, such as your verification code, nickname, profile picture, gender, and date of birth, to create your account and personalize certain content. When you use Tanar services, we will also automatically collect information related to your device and usage environment based on your actions, including device model, operating system, unique device identifiers (such as IMEI, IDFA), IP address, system language setting, network type, etc. This information will be used to ensure functional stability, optimize adaptation, analyze failures, and prevent malicious activity. In addition, the platform records your behavioral data during use, such as login status, content browsed, clicks, page dwell time, crash logs, and feature usage frequency. This data helps us optimize the product experience, adjust our recommendation mechanism, and improve overall performance. Regarding social interactions, we may collect data on your following, chats, and reports.
When you use payment or transaction features within the platform (such as purchasing virtual gifts or membership services), we collect transaction-related information, such as order number, payment amount, transaction time, payment channel, and virtual item details. Please note that we do not directly store your bank card information or payment password; such data is processed and returned by third-party payment providers. We also collect after-sales service information, such as refund records, order complaints, and customer service communication records.
When you contact platform customer service or submit suggestions or feedback, we will collect the contact information you provide (such as your email address), as well as text or screenshots from your communication with customer service, so that we can quickly resolve your issues and improve our service quality.
We collect this information only to the extent necessary to provide service functionality and promise not to use it for any other purpose without your authorization. If you refuse to provide certain information, your use of related service features may be affected, but it will not prevent you from using Tanar's basic functions.
We collect your information to provide you with secure, stable, convenient, and personalized social services and to continuously optimize our products and user experience. Tanar always uses your personal information in a lawful, proper, and necessary manner. Specific purposes include, but are not limited to, the following:
First, we use your registration information (such as nickname, profile picture, gender, date of birth, etc.) to create and maintain your account and perform basic services such as identity verification, information management, and permission identification to ensure account security and uniqueness. During the login process, relevant information will also be used to verify your identity and prevent unauthorized access or account theft.
Second, your information will be used to enable Tanar's core features, including, but not limited to, text chat, video interaction, follow-up interactions, and other social scenarios. The system may recommend users or content you may be interested in based on your behavior and profile to improve interaction efficiency. We will also analyze your interests based on your usage preferences, browsing history, and interaction behavior to provide more targeted content display and personalized recommendations, allowing you to access information more relevant to your needs on the platform and enhance your overall user experience.
When you use Tanar to make payments, purchase virtual goods, or subscribe to services, we will use your transaction-related information (such as order number, payment status, and virtual asset details) to verify payment, process orders, issue invoices, provide after-sales service, and manage risk to ensure smooth transactions.
To ensure the security of the platform environment, we will also collect and analyze technical data such as device information, operational behavior, and communication records to prevent system vulnerabilities, combat spam, block fraud, address account anomalies, and detect illegal activities such as cheats or automated operations to protect the legitimate rights and interests of you and other users. In addition, in accordance with applicable laws, regulations, regulatory policies, or compliance requirements of government agencies, we will use relevant information as necessary to fulfill legal obligations, such as assisting with judicial investigations, enforcing court orders, handling user reports, conducting real-name authentication, and protecting minors or other users.
Tanar promises not to use your personal information for unauthorized purposes and will not sell user data in any way. If new uses or scenarios arise in the future, we will obtain your explicit consent before processing.
Tanar always prioritizes the security of your personal information. Unless permitted by law or with your explicit consent, we will not proactively share, transfer, or publicly disclose your personal information with any company, organization, or individual. When necessary, we will use your information for legitimate, justifiable, and necessary purposes, such as providing services, ensuring platform security, and complying with legal obligations. The following is an explanation of these circumstances:
Regarding sharing, we will only share necessary personal information with partners to the extent necessary to provide you with core functions or services. For example, when you use the payment function, we need to share transaction information with third-party payment institutions. All partners must sign a data protection agreement and assume corresponding data confidentiality and security responsibilities. We will strictly limit the scope of their information use to ensure that data is not used for unauthorized purposes.
In certain circumstances, we may also share or disclose your information based on legal requirements, legal procedures, or requests from administrative authorities. For example, we are obligated to cooperate and provide relevant information in response to court subpoenas, law enforcement investigations, or regulatory inspections. If you violate the legitimate rights and interests of the platform or others, or engage in fraud, harassment, or posting illegal information, we may also share relevant data to identify and address violations in accordance with the law to maintain the order and user safety of the Tanar platform.
Regarding transfers, Tanar promises not to transfer your personal information to any third party without your explicit authorization. The only exception is in the event of a merger, acquisition, asset reorganization, or liquidation. If this involves the transfer of user data, we will notify you in advance and ensure that the new recipient continues to be bound by this Privacy Policy, or we will obtain your consent again.
Regarding public disclosure, we generally do not disclose your personal information in any way. We will only disclose information to the minimum necessary extent with your explicit consent or in compliance with legal requirements. Even in situations where disclosure is unavoidable, we will implement reasonable security measures to desensitize or restrict access to information to protect your privacy.
We prioritize user privacy. Before any form of data sharing, transfer, or disclosure, we will rigorously evaluate and control it based on legal and regulatory compliance. We also utilize technical measures and regulatory frameworks to safeguard your data security.
To ensure the security of your personal information, Tanar will properly store and protect it in strict accordance with relevant laws and regulations. We prioritize data security as a core responsibility in operating our platform and continuously invest in enhancing our security capabilities to prevent unauthorized access, leakage, misuse, alteration, or loss of information.
We utilize multiple industry-standard security technologies and management measures, including but not limited to data encryption and transmission, desensitization, access control, logging, firewalls, and intrusion detection systems, to ensure data is protected from unauthorized alteration or theft during storage and transmission. We also regularly conduct vulnerability scans, security assessments, and upgrade maintenance to mitigate potential network security risks. We have also established a strict internal permission management system, authorizing access to your personal information only to professionally trained employees with relevant responsibilities. Access to your personal information is audited and recorded in real time. Any violations of permission regulations will be investigated in accordance with company regulations and relevant laws and regulations.
We will retain your personal information for as long as necessary to provide the service. If you cancel your account, stop using Tanar services, or terminate our service operations, we will delete or anonymize your information in accordance with legal requirements. However, in certain circumstances, such as to resolve disputes, protect legal rights, cooperate with legal investigations, or meet regulatory compliance requirements, we may continue to retain relevant data for the minimum period permitted by law.
While we have implemented all reasonable and necessary technical and management measures to protect your personal information, please understand that in an information network environment, it may still be subject to force majeure factors such as hacker attacks and virus intrusions. Therefore, we recommend that you properly safeguard sensitive information such as your account and password and avoid accessing private data on public networks. If you discover any unusual situation (such as account theft or information leaks), please contact us immediately through official channels and we will assist you in resolving the issue.
Tanar respects and protects your legal rights regarding your personal information. While using our platform services, you have the right to access, correct, delete, withdraw authorization, and cancel your account.
You can review and modify your personal information in your account settings. If you discover any errors or believe your information is no longer necessary, you may submit a deletion request, which we will promptly process within legal compliance. If you decide to stop using Tanar, you may cancel your account at any time through your settings or by contacting customer service. Your data will be deleted or anonymized, unless otherwise required by law.
In addition, you can withdraw our use of specific information at any time by disabling authorized permissions (such as photo albums) within the system or app. Similarly, if you have questions or objections to our privacy practices, you may submit feedback or complaints to us through the contact information provided on the platform. We will proactively respond and assist in resolving any issues.
Tanar prioritizes the protection of minors, strictly abides by relevant laws and regulations, and resolutely prohibits unauthorized access to and use of our platform services by minors. We clearly stipulate that minors under the age of 18 are prohibited from registering, logging in, or otherwise using the features and services provided by Tanar.
If you are the guardian of a minor and discover that they have registered or used Tanar without permission, we encourage you to contact us immediately. You can submit relevant information through the official customer service email or feedback channels provided by the platform. We will promptly verify and assist in deregistering the relevant account and delete the minor's personal information in accordance with the Privacy Policy.
At the same time, Tanar promises not to knowingly collect any personal information from minors, nor to use it for commercial purposes, marketing activities, or recommendation algorithms. If, in the future, we need to open registration to specific age groups due to product and service changes, we will strictly follow legal procedures, obtain explicit authorization from guardians, and develop a separate child privacy protection policy to govern this.
We are committed to creating a healthy, safe, and age-appropriate social environment, actively preventing minors from becoming addicted to the internet, being exposed to harmful content, or encountering potential online risks. If you discover suspected underage users or related clues during use, you are welcome to report them to the platform, and we will carefully investigate and promptly address them.
We may modify or update this Privacy Policy from time to time to adapt to legal and regulatory changes, regulatory adjustments, business development, or changes in product functionality. If there are significant changes to this Policy (such as adjustments to key terms such as the types of information collected, uses, and scope of sharing), we will notify you through prominent pop-ups, announcements, push notifications, or other reasonable means within the Tanar app so that you are kept informed.
We recommend that you review this Privacy Policy regularly to ensure you are aware of our latest privacy practices and your rights. Once the updated Policy is officially published and effective, your continued use of any Tanar service will be deemed to indicate that you have read, understood, and agreed to the revised Policy.
If you have any questions or objections to any changes to this Policy, or if you no longer agree to the new terms, you have the right to stop using our services and may request account cancellation or deletion of your personal information through official channels.
If you have any questions, comments, suggestions, or complaints regarding our privacy practices, user information handling rules, your personal information rights, or other related matters while reading this Privacy Policy or at any stage of your use of Tanar Services, please contact us through the following official channels:
Customer Service Email: zowazo76@gmail.com
Services include, but are not limited to, inquiries regarding user data access, information correction and deletion, permission revocation, account cancellation, infringement complaints, and the protection of minors.
We promise to review and address your inquiries or complaints promptly upon receipt and provide you with a formal response within a reasonable timeframe. For complaints involving your legitimate personal information rights, we will verify and properly handle them in accordance with the law.
Please reaffirm that before registering, logging in, or using Tanar Services, you have carefully read, fully understood, and expressly agreed to all terms of this Privacy Policy and authorize us to lawfully collect and use your personal information to the extent necessary to provide you with the services.
If you disagree with any part of this Policy, we recommend that you immediately cease registration and use of the relevant services and contact us through the above-mentioned contact information to resolve any account-related matters.